Patient-centred care
When patients receive the best care, everyone wins. In our line of work we deal with some of the most fragile and vulnerable populations in society. This means we need to carefully design an approach to match the patient with the right care, using latest advances, thinking and our team’s rich skill mix to wrap care around individuals.
Flexible service delivery
Our flexible service delivery is responsive to the needs of the different prison cohorts, backed by widespread use of ‘peer supporters’ and patient feedback to shape our service delivery.
Operational efficiencies
We bring 20+ years of healthcare expertise to our partners, which includes a deep understanding of how to work with your staff to form one team working efficiently in unison.
Transparent data and reporting
We employ customisable metrics to suit the data reporting requirements of any commissioner, agency or other partners.
Robust governance structures
Support a culture of continuous learning and quality improvement.
Use of technology and emerging innovations
We use technology and emerging innovations to streamline service delivery and improve the patient experience and outcomes, from POCT to telemedicine.
Focus on partnerships
Transparency and trust underpin our relationships with our partners and drive continual service improvements as requirements evolve.
Effective clinical governance
Our integrated approach to clinical risk management and continuous quality improvement ensures our services are safe, meet relevant standards and minimise risks at all times.